Multiple Choice Multiple Answer
*Question -
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Information power , Expert power , Reference power
Multiple Choice Multiple Answer
*Question -
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
True/False
*Question -
Organisational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
*Question -
The unfreezing stage of the Changed process, consists of :-
Correct Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills , Disconfirmation or lack of confirmation
True/False
*Question -
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
*Question -
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Developing leadership skills , Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Multiple Answer
*Question -
Various types of tactics used by managers to accomplish their goals, are known as :-
Correct Answer
Use of social networks , Playing it straight , Going around the formal system
Your Answer
Use of social networks , Playing it straight , Going around the formal system
Multiple Choice Single Answer
*Question -
The organizational development approach treats :-
Correct Answer
People as the resources
Your Answer
People as the resources
True/False
*Question -
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally
Multiple Choice Single Answer
*Question -
Theory Intervention mechanism consists of :-
Correct Answer
Activities to study the behavioral science knowledge and theory are put to use to explain the present behavior and assumptions underlying behavior
Your Answer
Activities which help to improve the over all quality of product.
Multiple Choice Multiple Answer
*Question -
Some of the most important qualities of successful change agents are :-
Correct Answer
Interpersonal communication skills , Ability to support others , Power of empathy
Your Answer
Interpersonal communication skills , Ability to support others , Power of empathy
Select The Blank
*Question -
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Rarely
True/False
*Question -
Generally, significant amount of time and energy is spent in competition, misunderstanding.
Correct Answer
True
Your Answer
True
True/False
*Question -
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
*Question -
The Force Field Analysis is used for :-
Correct Answer
To understand problematic situation and plan corrective action
Your Answer
To understand problematic situation and plan corrective action
Multiple Choice Multiple Answer
*Question -
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Problem solving , Scientific method of enquiry
Select The Blank
*Question -
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Increase the effectiveness
True/False
*Question -
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
False
Select The Blank
*Question -
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Consistent approach
Select The Blank
*Question -
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation
Multiple Choice Single Answer
*Question -
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.
Match The Following
Question
Correct Answer
Your Answer
Interventions focus on,
Real life organizational situations and problems
Real life organizational situations and problems
The members of the team need to possess
Decision making and technical skills in equal measure
Decision making and technical skills in equal measure
Diagnosis and understanding processes are
Important for undertaking further consultation and improvements of processes
To find the truth and fact in the happenings
Fact finding activities are really,
To find the truth and fact in the happenings
Important for undertaking further consultation and improvements of processes
True/False
*Question -
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True
True/False
*Question -
For recognizing the group efforts, rewards are not necessary.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
*Question -
As a result of recent studies in OD, number of views are now being developed, one of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
Individual leadership
Multiple Choice Single Answer
*Question -
As a result of recent studies in OD, number of views are now being developed, One of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
A normative value for culture and change
Select The Blank
*Question -
An appreciation of ________ as a determinant of individual work behavior is central to OD.
Correct Answer
Importance of work team
Your Answer
Importance of work team
Multiple Choice Single Answer
*Question -
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who is popular amongst the employees
Select The Blank
*Question -
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Match The Following
Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For promoting the process of self development
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
For people to vent their genuine grievances
Select The Blank
*Question -
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Proactive action oriented model
Multiple Choice Multiple Answer
*Question -
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Single Answer
*Question -
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
Multiple Choice Multiple Answer
*Question -
Some of the indications of requirement of organisational development efforts are :-
Correct Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
True/False
*Question -
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
True
Select The Blank
*Question -
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Single Answer
*Question -
The total Quality improvement model provides an approach, for organizational change, and involves :-
Correct Answer
Four major phases
Your Answer
Four major phases
Select The Blank
*Question -
Able people must ________ on the basis of relevant skills.
Correct Answer
Be selected
Your Answer
Be rewarded
Select The Blank
*Question -
Team takes into account, peoples,________ and respect.
Correct Answer
Social entity and status
Your Answer
Aspirations and wants
Multiple Choice Single Answer
*Question -
A known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator's name is :-
Correct Answer
Argyris
Your Answer
John Iliyas
Multiple Choice Multiple Answer
*Question -
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Multiple Choice Multiple Answer
*Question -
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Multiple Choice Single Answer
*Question -
In the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-
Correct Answer
People are the key
Your Answer
People are the key
Multiple Choice Multiple Answer
*Question -
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
True/False
*Question -
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
*Question -
The Role Negotiation Technique for group intervention was developed by :-
Correct Answer
Roger Harrison
Your Answer
Roy Harrison
Multiple Choice Single Answer
*Question -
OD process is based on the action research model, which begins with :-
Correct Answer
Identifying need for change
Your Answer
Identifying need for change
Multiple Choice Multiple Answer
*Question -
In an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-Correct Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
Your Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
True/False
*Question -
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Do not
Multiple Choice Single Answer
*Question -
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Multiple Answer
*Question -
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
*Question -
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Optimise the effectiveness
True/False
*Question -
Consulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
*Question -
When a substantial conflict exists in the group, the most appropriate Group Intervention would be :-
Correct Answer
Role Negotiation Technique
Your Answer
Role Negotiation Technique
Select The Blank
*Question -
The dysfunctional energy spent in inappropriate competition ________ ineffective organization.
Correct Answer
Results in
Your Answer
Results in
Multiple Choice Multiple Answer
*Question -
The organizational level analysis could include information on :-Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
*Question -
Some of the assumptions in the Force Field analysis are :-
Correct Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Multiple Choice Multiple Answer
*Question -
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Multiple Choice Multiple Answer
*Question -
When a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-
Correct Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Your Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Select The Blank
*Question -
Effectiveness is judged by whether ________ with its efforts.
Correct Answer
The teams felt satisfied
Your Answer
The teams felt satisfied
Match The Following
*Question-
Correct Answer
Your Answer
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisational development has it's genesis,
In the behavioral science
In the behavioral science
It is only the people in the organisation who could,
Offer strategic advantage to the organization
Change in organization's culture
True/False
*Question -
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
True/False
*Question -
An OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
The relevant communication ________ so it will be necessary to provide training.
Correct Answer
Skills must be acquired
Your Answer
Skills must be acquired
Select The Blank
*Question -
Generally peoples' ________ is not utilized properly to get the best.
Correct Answer
Skills and knowledge
Your Answer
Skills and knowledge
Multiple Choice Single Answer
*Question -
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
True/False
*Question -
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
*Question -
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Select The Blank
*Question -
Organizational Development ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally
Multiple Choice Multiple Answer
*Question -
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Multiple Choice Multiple Answer
*Question -
Some of the major benefits of the Organizational Development interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work
True/False
*Question -
Internal change agents are people within the organization.
Correct Answer
True
Your Answer
True
True/False
*Question -
The two person conflict model has been devised, by Fishe Uri.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
*Question -
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform
Select The Blank
*Question -
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Single Answer
*Question -
The Reasoning Concept of Team Intervention has been devised by :-Correct Answer
Ronald Lipt
Your Answer
Renault
Multiple Choice Single Answer
*Question -
In a case study, the survival of the organization seemed threatened, when it was assessed by the participants :-
Correct Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Your Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Multiple Choice Single Answer
*Question -
The Interventions which are made, for team building has the number of areas :-
Correct Answer
Four major areas
Your Answer
Five major areas
True/False
*Question -
The OD programme is not necessarily based on action research model.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
*Question -
Organizational Development intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
*Question -
The most important source of power, acceptability and to gain support is :-
Correct Answer
The demonstrated competence of the change agent
Your Answer
The leadership skills of managers at all levels
Select The Blank
*Question -
Hiring external consultant for a ________ may be economical.
Correct Answer
A short term
Your Answer
A short term
True/False
*Question -
Systems theory is the second foundation of OD.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
*Question -
The data collection on organization is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Select The Blank
*Question -
For bringing in any change ________ in this efforts.
Correct Answer
Teams play a vital role
Your Answer
Teams play a vital role
True/False
*Question -
Total quality management is akin to total war.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
*Question -
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Single Answer
*Question -
A general principle to avoid becoming involved in any political struggle in the organization is, to :-
Correct Answer
Mind your own business
Your Answer
Mind your own business
Multiple Choice Single Answer
*Question -
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.
Multiple Choice Single Answer
*Question -
OD interventions do not deny, or abolish :-
Correct Answer
Reality of power in the organization
Your Answer
Friendship within groups
Select The Blank
*Question -
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded
Match The Following
*Question-
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For reducing the cost, and improving quality of product and services
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Multiple Choice Multiple Answer
Multiple Choice Multiple Answer
*Question -
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Multiple Choice Multiple Answer
*Question -
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Multiple Choice Multiple Answer
*Question -
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Multiple Answer
*Question -
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power
Select The Blank
*Question -
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention
Select The Blank
*Question -
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Completely
Multiple Choice Single Answer
*Question -
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects
Multiple Choice Single Answer
*Question -
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Multiple Choice Single Answer
*Question -
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Multiple Choice Multiple Answer
*Question -
Internal consultants have a distinct advantage over others, in :-Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
True/False
*Question -
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True
True/False
*Question -
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True
Select The Blank
*Question -
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency
Select The Blank
*Question -
Defensiveness is another ________ to a climate of trust.
Correct Answer
Barrier
Your Answer
Barrier
Select The Blank
*Question -
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy
True/False
*Question -
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False
True/False
*Question -
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True
True/False
*Question -
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
The organisational development exercise in an entity results in ________ competition between independent units.
Correct Answer
High collaboration and low
Your Answer
Increase in
Multiple Choice Multiple Answer
*Question -
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
Your Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
True/False
*Question -
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True
True/False
*Question -
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
*Question -
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke
Multiple Choice Single Answer
*Question -
OD interventions in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
*Question -
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups
Multiple Choice Multiple Answer
*Question -
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
Is a good problem solving technique , It is based on valid information , It is based on current existing problems
True/False
*Question -
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
False
Select The Blank
*Question -
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Multiple Choice Single Answer
*Question -
In order to maximize the effect of OD interventions :-
Correct Answer
OD interventions already taken should be taken into account, which help to enhance the overall effectiveness.
Your Answer
The education standard of the people should be taken into account
Multiple Choice Multiple Answer
*Question -
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
*Question -
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change
Multiple Choice Single Answer
*Question -
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource
Multiple Choice Single Answer
*Question -
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation
Multiple Choice Single Answer
*Question -
OD relies heavily on :-
Correct Answer
Action research model with participation by all
Your Answer
Scientific research in the area of human development
Multiple Choice Multiple Answer
*Question -
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track , The leader asks the dissenter to keep off the meeting or from the group itself
Multiple Choice Multiple Answer
*Question -
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Multiple Choice Multiple Answer
*Question -
In the visioning exercises, following things are necessary :-
Correct Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
Your Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
True/False
*Question -
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True
Select The Blank
*Question -
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation
Select The Blank
*Question -
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More useful
Select The Blank
*Question -
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach
Match The Following
Question
Correct Answer
Your Answer
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
The main aim of education is to,
Upgrade knowledge, beliefs and skills
Upgrade knowledge, beliefs and skills
Each intervention may have
It's own dynamics
It's own dynamics
Intervention to be successful ,
Should have a well throughout intervention strategy
Should have a well throughout intervention strategy
Multiple Choice Single Answer
*Question -
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate
Multiple Choice Single Answer
*Question -
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of union leaders of the organisation
Multiple Choice Multiple Answer
*Question -
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
True/False
*Question -
Effective work systems should jointly optimise the relationship between their social and technical parts.
Correct Answer
True
Your Answer
True
Match The Following
*Question
Correct Answer
Your Answer
Out of the many essential elements of QWL,
Job security has become the most discussed issue in the recent years
Job security has become the most discussed issue in the recent years
In good organisations people are generally given opportunity,
To be recognized by their colleagues, supervisors, and subordinates
To be recognized by their colleagues, supervisors, and subordinates
It is only the people in the organisation who could,
Offer strategic advantage to the organisation
Offer strategic advantage to the organisation
Quality Circles provide effective opportunity for
Challenge and recognition of individual talents
Change organisation's culture
*Question -
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Information power , Expert power , Reference power
Multiple Choice Multiple Answer
*Question -
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
True/False
*Question -
Organisational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
*Question -
The unfreezing stage of the Changed process, consists of :-
Correct Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills , Disconfirmation or lack of confirmation
True/False
*Question -
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
*Question -
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Developing leadership skills , Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Multiple Answer
*Question -
Various types of tactics used by managers to accomplish their goals, are known as :-
Correct Answer
Use of social networks , Playing it straight , Going around the formal system
Your Answer
Use of social networks , Playing it straight , Going around the formal system
Multiple Choice Single Answer
*Question -
The organizational development approach treats :-
Correct Answer
People as the resources
Your Answer
People as the resources
True/False
*Question -
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally
Multiple Choice Single Answer
*Question -
Theory Intervention mechanism consists of :-
Correct Answer
Activities to study the behavioral science knowledge and theory are put to use to explain the present behavior and assumptions underlying behavior
Your Answer
Activities which help to improve the over all quality of product.
Multiple Choice Multiple Answer
*Question -
Some of the most important qualities of successful change agents are :-
Correct Answer
Interpersonal communication skills , Ability to support others , Power of empathy
Your Answer
Interpersonal communication skills , Ability to support others , Power of empathy
Select The Blank
*Question -
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Rarely
True/False
*Question -
Generally, significant amount of time and energy is spent in competition, misunderstanding.
Correct Answer
True
Your Answer
True
True/False
*Question -
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
*Question -
The Force Field Analysis is used for :-
Correct Answer
To understand problematic situation and plan corrective action
Your Answer
To understand problematic situation and plan corrective action
Multiple Choice Multiple Answer
*Question -
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Problem solving , Scientific method of enquiry
Select The Blank
*Question -
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Increase the effectiveness
True/False
*Question -
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
False
Select The Blank
*Question -
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Consistent approach
Select The Blank
*Question -
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation
Multiple Choice Single Answer
*Question -
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.
Match The Following
Question
Correct Answer
Your Answer
Interventions focus on,
Real life organizational situations and problems
Real life organizational situations and problems
The members of the team need to possess
Decision making and technical skills in equal measure
Decision making and technical skills in equal measure
Diagnosis and understanding processes are
Important for undertaking further consultation and improvements of processes
To find the truth and fact in the happenings
Fact finding activities are really,
To find the truth and fact in the happenings
Important for undertaking further consultation and improvements of processes
True/False
*Question -
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True
True/False
*Question -
For recognizing the group efforts, rewards are not necessary.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
*Question -
As a result of recent studies in OD, number of views are now being developed, one of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
Individual leadership
Multiple Choice Single Answer
*Question -
As a result of recent studies in OD, number of views are now being developed, One of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
A normative value for culture and change
Select The Blank
*Question -
An appreciation of ________ as a determinant of individual work behavior is central to OD.
Correct Answer
Importance of work team
Your Answer
Importance of work team
Multiple Choice Single Answer
*Question -
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who is popular amongst the employees
Select The Blank
*Question -
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Match The Following
Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For promoting the process of self development
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
For people to vent their genuine grievances
Select The Blank
*Question -
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Proactive action oriented model
Multiple Choice Multiple Answer
*Question -
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Single Answer
*Question -
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
Multiple Choice Multiple Answer
*Question -
Some of the indications of requirement of organisational development efforts are :-
Correct Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
True/False
*Question -
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
True
Select The Blank
*Question -
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Single Answer
*Question -
The total Quality improvement model provides an approach, for organizational change, and involves :-
Correct Answer
Four major phases
Your Answer
Four major phases
Select The Blank
*Question -
Able people must ________ on the basis of relevant skills.
Correct Answer
Be selected
Your Answer
Be rewarded
Select The Blank
*Question -
Team takes into account, peoples,________ and respect.
Correct Answer
Social entity and status
Your Answer
Aspirations and wants
Multiple Choice Single Answer
*Question -
A known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator's name is :-
Correct Answer
Argyris
Your Answer
John Iliyas
Multiple Choice Multiple Answer
*Question -
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Multiple Choice Multiple Answer
*Question -
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Multiple Choice Single Answer
*Question -
In the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-
Correct Answer
People are the key
Your Answer
People are the key
Multiple Choice Multiple Answer
*Question -
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
True/False
*Question -
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
*Question -
The Role Negotiation Technique for group intervention was developed by :-
Correct Answer
Roger Harrison
Your Answer
Roy Harrison
Multiple Choice Single Answer
*Question -
OD process is based on the action research model, which begins with :-
Correct Answer
Identifying need for change
Your Answer
Identifying need for change
Multiple Choice Multiple Answer
*Question -
In an organisation, when it was perceived that the survival of the organisation is threatened, and the success of OD was doubted as :-Correct Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
Your Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible bureaucracy
True/False
*Question -
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Do not
Multiple Choice Single Answer
*Question -
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Multiple Answer
*Question -
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
*Question -
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Optimise the effectiveness
True/False
*Question -
Consulting firms handle variety of issues and clients, making external consultants unavailable on a daily basis to organizational problems.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
*Question -
When a substantial conflict exists in the group, the most appropriate Group Intervention would be :-
Correct Answer
Role Negotiation Technique
Your Answer
Role Negotiation Technique
Select The Blank
*Question -
The dysfunctional energy spent in inappropriate competition ________ ineffective organization.
Correct Answer
Results in
Your Answer
Results in
Multiple Choice Multiple Answer
*Question -
The organizational level analysis could include information on :-Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
*Question -
Some of the assumptions in the Force Field analysis are :-
Correct Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Multiple Choice Multiple Answer
*Question -
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Multiple Choice Multiple Answer
*Question -
When a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-
Correct Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Your Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Select The Blank
*Question -
Effectiveness is judged by whether ________ with its efforts.
Correct Answer
The teams felt satisfied
Your Answer
The teams felt satisfied
Match The Following
*Question-
Correct Answer
Your Answer
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisational development has it's genesis,
In the behavioral science
In the behavioral science
It is only the people in the organisation who could,
Offer strategic advantage to the organization
Change in organization's culture
True/False
*Question -
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True
True/False
*Question -
An OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
The relevant communication ________ so it will be necessary to provide training.
Correct Answer
Skills must be acquired
Your Answer
Skills must be acquired
Select The Blank
*Question -
Generally peoples' ________ is not utilized properly to get the best.
Correct Answer
Skills and knowledge
Your Answer
Skills and knowledge
Multiple Choice Single Answer
*Question -
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development
True/False
*Question -
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
*Question -
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Select The Blank
*Question -
Organizational Development ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally
Multiple Choice Multiple Answer
*Question -
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Multiple Choice Multiple Answer
*Question -
Some of the major benefits of the Organizational Development interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work
True/False
*Question -
Internal change agents are people within the organization.
Correct Answer
True
Your Answer
True
True/False
*Question -
The two person conflict model has been devised, by Fishe Uri.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
*Question -
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform
Select The Blank
*Question -
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Single Answer
*Question -
The Reasoning Concept of Team Intervention has been devised by :-Correct Answer
Ronald Lipt
Your Answer
Renault
Multiple Choice Single Answer
*Question -
In a case study, the survival of the organization seemed threatened, when it was assessed by the participants :-
Correct Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Your Answer
That their analysis showed, competitors could produce the same products at lower cost and of the same quality
Multiple Choice Single Answer
*Question -
The Interventions which are made, for team building has the number of areas :-
Correct Answer
Four major areas
Your Answer
Five major areas
True/False
*Question -
The OD programme is not necessarily based on action research model.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
*Question -
Organizational Development intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
*Question -
The most important source of power, acceptability and to gain support is :-
Correct Answer
The demonstrated competence of the change agent
Your Answer
The leadership skills of managers at all levels
Select The Blank
*Question -
Hiring external consultant for a ________ may be economical.
Correct Answer
A short term
Your Answer
A short term
True/False
*Question -
Systems theory is the second foundation of OD.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
*Question -
The data collection on organization is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations
Select The Blank
*Question -
For bringing in any change ________ in this efforts.
Correct Answer
Teams play a vital role
Your Answer
Teams play a vital role
True/False
*Question -
Total quality management is akin to total war.
Correct Answer
True
Your Answer
False
Multiple Choice Multiple Answer
*Question -
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Multiple Choice Single Answer
*Question -
A general principle to avoid becoming involved in any political struggle in the organization is, to :-
Correct Answer
Mind your own business
Your Answer
Mind your own business
Multiple Choice Single Answer
*Question -
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.
Multiple Choice Single Answer
*Question -
OD interventions do not deny, or abolish :-
Correct Answer
Reality of power in the organization
Your Answer
Friendship within groups
Select The Blank
*Question -
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded
Match The Following
*Question-
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For reducing the cost, and improving quality of product and services
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Multiple Choice Multiple Answer
Multiple Choice Multiple Answer
*Question -
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Multiple Choice Multiple Answer
*Question -
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Multiple Choice Multiple Answer
*Question -
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Multiple Choice Multiple Answer
*Question -
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power
Select The Blank
*Question -
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention
Select The Blank
*Question -
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Completely
Multiple Choice Single Answer
*Question -
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects
Multiple Choice Single Answer
*Question -
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Multiple Choice Single Answer
*Question -
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Multiple Choice Multiple Answer
*Question -
Internal consultants have a distinct advantage over others, in :-Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
True/False
*Question -
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True
True/False
*Question -
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True
Select The Blank
*Question -
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency
Select The Blank
*Question -
Defensiveness is another ________ to a climate of trust.
Correct Answer
Barrier
Your Answer
Barrier
Select The Blank
*Question -
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy
True/False
*Question -
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False
True/False
*Question -
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True
True/False
*Question -
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False
Select The Blank
*Question -
The organisational development exercise in an entity results in ________ competition between independent units.
Correct Answer
High collaboration and low
Your Answer
Increase in
Multiple Choice Multiple Answer
*Question -
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
Your Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
True/False
*Question -
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True
True/False
*Question -
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
*Question -
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke
Multiple Choice Single Answer
*Question -
OD interventions in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Multiple Choice Single Answer
*Question -
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups
Multiple Choice Multiple Answer
*Question -
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
Is a good problem solving technique , It is based on valid information , It is based on current existing problems
True/False
*Question -
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
False
Select The Blank
*Question -
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed
Multiple Choice Single Answer
*Question -
In order to maximize the effect of OD interventions :-
Correct Answer
OD interventions already taken should be taken into account, which help to enhance the overall effectiveness.
Your Answer
The education standard of the people should be taken into account
Multiple Choice Multiple Answer
*Question -
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Select The Blank
*Question -
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change
Multiple Choice Single Answer
*Question -
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource
Multiple Choice Single Answer
*Question -
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation
Multiple Choice Single Answer
*Question -
OD relies heavily on :-
Correct Answer
Action research model with participation by all
Your Answer
Scientific research in the area of human development
Multiple Choice Multiple Answer
*Question -
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track , The leader asks the dissenter to keep off the meeting or from the group itself
Multiple Choice Multiple Answer
*Question -
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Multiple Choice Multiple Answer
*Question -
In the visioning exercises, following things are necessary :-
Correct Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
Your Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
True/False
*Question -
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True
Select The Blank
*Question -
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation
Select The Blank
*Question -
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More useful
Select The Blank
*Question -
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach
Match The Following
Question
Correct Answer
Your Answer
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
The main aim of education is to,
Upgrade knowledge, beliefs and skills
Upgrade knowledge, beliefs and skills
Each intervention may have
It's own dynamics
It's own dynamics
Intervention to be successful ,
Should have a well throughout intervention strategy
Should have a well throughout intervention strategy
Multiple Choice Single Answer
*Question -
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate
Multiple Choice Single Answer
*Question -
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of union leaders of the organisation
Multiple Choice Multiple Answer
*Question -
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
True/False
*Question -
Effective work systems should jointly optimise the relationship between their social and technical parts.
Correct Answer
True
Your Answer
True
Match The Following
*Question
Correct Answer
Your Answer
Out of the many essential elements of QWL,
Job security has become the most discussed issue in the recent years
Job security has become the most discussed issue in the recent years
In good organisations people are generally given opportunity,
To be recognized by their colleagues, supervisors, and subordinates
To be recognized by their colleagues, supervisors, and subordinates
It is only the people in the organisation who could,
Offer strategic advantage to the organisation
Offer strategic advantage to the organisation
Quality Circles provide effective opportunity for
Challenge and recognition of individual talents
Change organisation's culture
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